KYC, sanctions screening and transaction monitoring tools sit at the heart of an operator’s compliance. Changing them later is disruptive, so choose carefully.
Coverage and Accuracy
- Which document types and countries are supported for your markets?
- How are false positives handled and tuned?
- How often are sanctions and PEP lists updated?
Integration
- Is there a well documented API, and a sandbox for testing?
- How does the tool integrate with your platform, CRM and back office?
- What happens if the service is unavailable during onboarding?
Data and Security
- Where is data stored and processed?
- What retention and deletion controls exist?
- Which security certifications does the vendor hold?
Audit and Reporting
- Can you show auditors exactly which checks were performed and when?
- Are decisions and overrides logged with user details?
Commercials and Support
- How is pricing calculated as volumes grow?
- What support hours and response times are guaranteed?
Your MLRO sets the requirements. I help translate them into a technical evaluation. Contact me.