darrengrech.com, Your IT Consultantdarrengrech.com, Your IT Consultant
iGaming Technology

iGaming Operations & Back Office

Secure back office, CRM, affiliate and reporting operations for operators and affiliates.

  • 01

    Controlled Access

    Role based permissions across every back office tool.

  • 02

    Connected Teams

    Technology, payments, support and commercial working as one.

  • 03

    Reliable Data

    Reporting that finance and management can trust.

Behind every brand sits a set of back office tools used by support, payments, risk, CRM and marketing teams. They need to be secure, connected and well managed.

Services

  • Role based access control and regular access reviews for back office systems
  • CRM and marketing automation integrations
  • Affiliate platform setup, tracking and reconciliation
  • Business intelligence and regulatory reporting
  • Staff onboarding, offboarding and device management
  • Support rotas and escalation procedures for round the clock operations

The service acts as a central coordination point between internal departments and external technology partners.

How the Engagement Works

  1. 01

    Assess

    A structured review of your systems, security, suppliers and costs.

  2. 02

    Plan

    A prioritised roadmap with clear costs, ready for management approval.

  3. 03

    Deliver

    Projects, migrations and rollouts managed on time and within budget.

  4. 04

    Manage

    Ongoing management and reporting, so your IT continues to improve.

Discuss Your Requirements

Book a free initial consultation, with no obligation.